Frequently Asked Questions
Returns and Exchanges
As a small business, we currently do not offer returns and exchanges. However, I am more than happy to answer any questions you may have before making a purchase. Please email your queries about our products to info@divinedripjewelry.com.
Note: Direct messages (DMs) on Instagram regarding products will not be answered.
Custom Orders
We are no longer accepting custom order appointments.
Drops and Collections
Our drops and collections are released monthly. To stay up-to-date, sign up for our email list and follow us on Instagram.
VIP Subscription Box
Exciting news! We will soon be offering monthly subscription boxes. Options for subscription durations include 3, 6, 9, or 12 months, with a minimum commitment of 3 months. The best way to stay informed and sign up is through our email notifications.
Jewelry Care
To maintain the quality of your jewelry, avoid wearing it in water, during exercise, or while swimming. Store your jewelry in the cloth bag provided when not in use. For polishing, use a soft cloth.
Shipping
We typically ship within 1 business day. If you need expedited shipping or require delivery by a specific date, please email us in advance.
Sizing Information
Necklaces: Use a flexible measuring tape or a string to measure the length of your favorite necklace or your neck to find your preferred length.
Bracelets: Wrap a measuring tape or string around your wrist where you'd wear a bracelet. Add 1/2 to 1 inch to the measurement for a comfortable fit.
Detailed Measuring Guide
Necklaces: Measure the length of a necklace you own that fits well or directly measure your neck. Adjust the measuring tape or string to where you'd like the necklace to sit.
Bracelets: Measure your wrist with a tape or string. Add extra length based on how loose you prefer your bracelets. For elastic bracelets, consider the stretchiness.